Terms and Condition

Terms and Conditions for RD MART

Effective Date: June 1, 2025

Welcome to RD MART! By using our website, mobile application, or services, you agree to the following Terms and Conditions ("Terms"). Please read them carefully before accessing or using our platform.

1. Acceptance of Terms

By accessing or using RD MART, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with these Terms, please do not use our platform.

2. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” It’s your responsibility to review these Terms periodically to stay informed of any updates.

3. Use of the Platform

RD MART provides an online marketplace where users can browse and purchase affordable products such as mobiles, electronics, home decor, footwear, toys, and more. You agree to:

  • Eligibility: You must be at least 18 years old to create an account and make purchases on RD MART.

  • Account Responsibility: You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account.

  • Prohibited Activities: You may not use RD MART for illegal activities or in a manner that violates any laws, regulations, or the rights of others. This includes but is not limited to:

    • Engaging in fraudulent activities.

    • Harassing other users or vendors.

    • Attempting to disrupt the platform’s operations or security.

4. Products and Pricing

  • Product Information: We strive to provide accurate product descriptions and images. However, we do not guarantee that all product details, prices, or availability are error-free.

  • Pricing: Product prices are subject to change without notice. Taxes and shipping fees may also apply depending on your location.

  • Order Acceptance: Once you place an order, you will receive an order confirmation. However, this does not guarantee acceptance or fulfillment of the order. We may cancel an order if there is an issue with product availability or pricing.

5. Payment Terms

All payments are processed through third-party payment gateways. By using RD MART, you agree to provide accurate payment information. We accept various payment methods, including credit cards, debit cards, and other supported payment options.

6. Shipping and Delivery

  • Shipping: We provide delivery services based on the shipping address you provide. Delivery times may vary depending on your location and the vendor's fulfillment process.

  • Delivery Charges: Shipping fees are calculated during checkout, depending on your location, and may vary based on the shipping method you choose.

  • Tracking Orders: You can track your order status directly from the app or website.

7. Returns and Refunds

  • Return Policy: Returns are subject to the vendor’s return policy. If you wish to return a product, please contact the vendor directly or reach out to our customer support team.

  • Refunds: Refunds are processed according to the vendor’s policy. In cases where the vendor’s return policy is not applicable, you may be eligible for a refund under our general return process.

8. User-Generated Content

By submitting content (e.g., reviews, feedback, product photos, or comments) to RD MART, you grant us the right to use, modify, and display this content on our platform and marketing materials. You are responsible for ensuring that the content you submit does not infringe on the rights of others and complies with all applicable laws.

9. Vendor Interactions

RD MART connects buyers with various vendors on our platform. Any transactions or interactions between you and vendors are solely between you and the vendor. We are not responsible for the actions, products, or services of the vendors.

  • Vendor Liability: Vendors are responsible for their product descriptions, pricing, and fulfillment. Any issues with products purchased from a vendor should be addressed with the vendor directly.

10. Privacy

Your use of RD MART is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for more information.

11. Location Access

RD MART may request access to your device's location to provide delivery tracking, recommend nearby vendors, or personalize your experience. You can enable or disable location access at any time via your device settings.

12. Intellectual Property

  • Ownership: All content on RD MART, including logos, designs, text, graphics, and software, is the property of RD MART or its licensors and is protected by intellectual property laws.

  • License: You are granted a limited, non-exclusive, non-transferable license to access and use RD MART solely for personal, non-commercial purposes.

13. Limitation of Liability

To the fullest extent permitted by law, RD MART, its affiliates, and vendors are not liable for any damages arising from the use of the platform, including but not limited to:

  • Direct, Indirect, Incidental, Special, or Consequential Damages

  • Loss of profits, data, or goodwill

  • Errors in product descriptions, pricing, or availability

14. Indemnification

You agree to indemnify and hold harmless RD MART, its affiliates, and employees from any claims, damages, or losses arising out of your use of the platform, violation of these Terms, or any infringement of intellectual property or other rights.

15. Termination

RD MART reserves the right to suspend or terminate your access to the platform if you violate these Terms, engage in unlawful activities, or fail to comply with our policies. You may also terminate your account at any time by contacting customer support.

16. Governing Law

These Terms and any disputes related to the platform are governed by the laws of the country or state in which RD MART operates, without regard to its conflict of law principles.

17. Dispute Resolution

Any disputes or claims related to these Terms will be resolved through binding arbitration, rather than in court, unless otherwise required by law. By using RD MART, you agree to resolve disputes via arbitration.

18. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: support@rdmart.shop